Returns and Exchange


Welcome to Cre8 Streetwear!

Cre8 Streetwear products can only be returned or exchanged at the original place of purchase.

Every return must be made within 7 days from the day of receipt of product. In the case of online purchases they must be sent within 7 days, we will allow for delivery time.

Product must be in their unused original condition along with any related accessories included. The packaging must remain undamaged with protective tape intact.

Returns

  1. Please pack the product securely then send it to the following address:
    Darasiri Trading Group Ltd,
    22/2 Moo 7,
    Tambon Nong Jom,
    Sansai, Chiang Mai,
    50210,
    Thailand
    Tel: +66 (0) 91-857-2499
  2. Upon receiving the returned goods, we will check the condition and once deemed acceptable we will process the full refund as soon as possible. Refunds will be made via the original source of payment.
  3. The shipping fee for return and all transaction fees including taxes must be pre-paid by the customer in advance.
  4. Ensure your name address and email address are in the returned parcel together with original receipt and method of payment.

Responsibility
Returned items are your responsibility until they reach us, so make sure they’re packed up properly and can’t get damaged on the way! As the parcel remains your responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact us about your return.

We’re not responsible for any items that are returned to us by mistake (it happens!). If we’re able to locate the items (it’s not always possible) and you’d like these returned to you, we may ask you to cover the delivery cost.

Exchange
Currently order cannot be exchanged online. Please return your order to us within 7 days from the day of reception then replace an order.

Order Cancellation
If you would like to cancel or change the order, please contact us immediately by email (info@streewearthailand.com) or phone WhatsApp +66 (0) 91-857-2499. Orders cannot be amended once the product has been shipped.

If Your Order Has Been Shipped
For refund or exchange, please return your order to us within 7 days from the day of receipt as per the guidelines above.

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